Plum Networks Book a call →
UK technology partner · est. 2008

One partner
for the tech
that runs your
business.

Est. 2008
Looking after small UK businesses
4
People you'll know by name
London
+ Herts
On-site; remote further afield
1 bill
IT, voice, mobile, internet
Looking after British small businesses From the front desk to the back-office server — the tech that keeps small UK businesses running.
What we do

Two pillars.
One team.

Most businesses juggle five suppliers for things that should work together — a phone company here, a software consultant there, an IT firm in the middle. We roll it all into two services, with one team responsible for the lot.

PILLAR 01 / MANAGED IT

How your tech stays standing.

Day-to-day help with computers, email, WiFi and servers — and keeping everything safely backed up. Alongside your own IT person, or as your whole IT department.

  • Helpdesk → 9am–5pm Mon–Fri, fast response, on-site across London & Herts.
  • Networking → Office WiFi, cabling and servers — installed and looked after.
  • Microsoft 365 → Email, Teams and your files — set up properly, licences kept tidy.
  • Cloud & Backup → Your files backed up safely, with a tested plan for getting them back.
All of Managed IT →
PILLAR 02 / UNIFIED COMMS

How your team connects.

Phones, mobiles, internet and customer records. The bit most small businesses miss: WhatsApp, email, mobile and web chat can all land in one place — so nothing slips. And we'll move you off the old phone lines before they're switched off in 2027.

  • Office Phones → Modern phones that work over the internet. You keep your numbers.
  • Business Mobile → Business SIMs on the main UK networks, shared data, one bill.
  • Internet → Fast, dependable broadband and dedicated fibre lines for your office.
  • Zoho Bigin → A simple way to keep track of customers and sales — set up and supported.
All of Unified Comms →
Hands-on IT

The hands-on jobs most IT firms quietly avoid.

Network cabling, office WiFi and server installs — the hands-on, physical side of IT. We do the install ourselves; we don't outsource it and forget about it.

Networking, WiFi & Servers →
Why Plum

The IT partner you'll actually want to call.

01
One number to call
When the phones go down on your busiest morning, the broadband company blames the phone company — and nothing gets fixed. With Plum, it's one call, one team, one fix.
02
Four of us
You'll know all of us by name within a fortnight. No tier-one ticket loops, no offshore script-reading. The downside is honest: we're not a 24/7 operation — if that's a hard requirement, we'll tell you and recommend someone bigger.
03
Dependable, not flashy
Microsoft 365, Zoho Bigin, trusted networking kit and the major UK mobile networks — the boring, dependable tools small businesses actually run on.
04
Plain-English contracts
30-day rolling on services where the market allows it. No 60-month autorenewal traps. Read the contract; we'll wait.
05
Reviews when they help
Light-touch by default — when we do sit down, a real person walks you through how things have been running, what you're paying for and what's coming up. Not a report you have to decode.
06
London & Herts
We come to you across London and Hertfordshire as standard; everywhere else, we fix things remotely. And we're easy to actually reach — a phone number, not a ticket portal.
Bundled vs. patchwork

What changes
when it's one partner.

A simple comparison: how a typical 30-person business runs today vs. how it runs with Plum. We've left the obvious stuff (price) off — that's a conversation.

Patchwork of suppliers With Plum Networks
When the phones go down ✕The phone company blames the broadband company, and back again. ✓One ticket, one team, one fix.
Onboarding a new starter ✕Three or four separate requests to different suppliers. ✓One request. Computer, email, desk phone, mobile and logins ready for day one.
Monthly billing ✕Five invoices, five payment dates, no view of total spend. ✓One itemised bill, optional cost-centre breakdown.
The 2027 phone-line switch-off ✕Your problem to sort out. ✓We move you over in good time. You keep your numbers; training included.
Honest advice ✕Every supplier pitches you more of their own products. ✓One honest view across everything you use.
Customers

Quietly running the
back office for good businesses.

We're proudest of the customers we've kept for a decade. A handful of them agreed to put their name to it.

The day Plum took over our IT and telephony was the day my Monday mornings stopped starting with a fire.
SK
Sarah K. · Operations Director
They moved all 42 of our phone numbers onto the new system without a single day of downtime. We just got on with our jobs.
MT
Mark T. · MD
Our Bigin rollout was the first IT project that finished on time, in budget and that people actually use.
RB
Rachel B. · Head of Sales
I've worked with three IT companies in this job. Plum is the first one where I feel like the team genuinely care whether we hit our quarter.
DL
David L. · IT Manager
Read full customer stories →
Common questions

Answers, not
sales pitches.

The five questions we get on every first call. For the longer list — pricing, contracts, migration, sector specifics — see the full FAQ.

Do you replace our IT team or work alongside them?
Whichever suits you. If you don't have your own IT person, we become your IT department — the number everyone calls when something's not working. If you do, we work alongside them, adding extra hands and specialist knowledge (networks, phones, cloud) when it's needed.

Where are you based and who do you serve?
We're a small UK team focused on London and Hertfordshire, with remote support across the UK. We come to you as standard across London and Herts; for everywhere else, remote works fine. Most of our customers have between 5 and 50 staff.

What does pricing actually look like?
A simple monthly price per person; hardware and one-off projects quoted separately. As a guide: IT support from £45 per person/month, phone lines from £8 per line/month, business mobile from £10 per SIM/month, Zoho Bigin looked after from £350/month plus licences. The exact price depends on what you have and what you need.

Are we locked into a long contract?
12 months to start, then 30-day rolling — for everything we control directly. A few things we buy in from the big networks (some internet lines, mobile service) run 24–36 months because they won't sell us shorter terms; we'll always tell you when that applies. No long auto-renewal traps.

What's the 2027 phone-line switch-off?
The UK's old copper phone lines are being switched off in January 2027. If your phones still use them, they'll need to move to internet-based lines before then. We handle the whole move — you keep your numbers, we set up the new kit, show everyone how it works, and run old and new side by side so there's never a day without working phones. Don't leave it late: get a date in for 2026.
All 25+ questions →
Talk to us

Less
supplier juggling.

A 20-minute call. No deck, no forced demo. We'll ask what's currently annoying you about your IT and phones, and tell you whether we can help.

Book a discovery call → Or call · 0208 905 9060