Full-fibre broadband and dedicated fibre lines, watched automatically so we usually spot a fault before you do. We pick the right network for your building — not the one that suits us.
Everything runs on your internet connection. When it goes down nothing else works — and "nothing else" includes your phones, your card machines and your warehouse scanners. So we build it to be boringly dependable.
Proper fibre, straight into your building, as fast for sending as receiving. Several networks to choose from — the right one depends on what's in your street.
A fibre line that's yours alone — no sharing with the neighbours, and a guaranteed fix time if it ever breaks. The right choice for head offices and anywhere downtime costs real money.
For businesses with more than one site: two or more lines working together at each site, so if one fails the other takes over — without dropping calls.
A mobile (4G/5G) backup that takes over automatically if your main line fails. For sites that genuinely can't go down: two separate lines from two separate networks.
Your line is watched automatically, around the clock. We usually know it's down before you do — and we've usually already reported the fault to the network.
The box that protects your network from the internet, set up properly: secure links between offices, separate guest WiFi, sensible web filtering. Kept under review as part of the service.
The cost of the wrong line isn't the monthly bill — it's the staff hours lost when it slows down, or the sales lost when it goes down. We build in extra safety where downtime hurts, and keep costs sensible where it doesn't.
Full-fibre broadband with a 4G backup covers most offices comfortably. Predictable monthly cost, sensible safety net.
Full fibre at each site, managed centrally, with the card machines given priority. Installs coordinated across all your sites.
Architects, video production, anyone moving big files all day. Gigabit and faster dedicated lines, with guaranteed fix times.
Two dedicated lines from two different networks — two physical fibres entering the building from different streets. As close to never-down as money buys.
Waiting times depend on what's in your street — but we give you a real number after a site survey, not the network's wishful one.
We check which networks can reach your postcode, look at your existing kit, and ask what actually relies on the connection.
Two or three options compared side by side: speed, contract length, waiting time, and what's guaranteed if it breaks. You pick.
Full fibre usually takes 4–8 weeks; dedicated lines 8–16. We chase the network on your behalf and warn you early about delays — they happen.
The new line is installed and tested alongside the old one. We make the switch outside your working hours, check everything still works, then cancel the old line.
Internet is priced per connection, not per person. We compare prices across the networks on every quote, so you're not stuck on the one that suits us.
When our old broadband went down, the helpdesk knew before we did and had the 4G backup running in fifteen minutes. We didn't lose a single sale.
Internet pricing is murky and the technology has too many acronyms. Here are the questions we get most often.
Plum customers rarely take one of these in isolation. The whole point is that they talk to each other.
A 20-minute call. We'll ask what's currently annoying you and tell you whether we can help.
