A complete cloud phone system that does far more out of the box than most. Calls, WhatsApp, an AI receptionist, live wallboards and your customer records — all in one app, on every device. It's our go-to for businesses where the phone really matters, and every feature is included in one simple per-user price.
Most phone systems hide the good bits behind pricier tiers and add-ons. Xelion doesn't. You pay per person, and every user gets the lot — the softphone, the mobile app, wallboards, recording, WhatsApp, Microsoft 365 and Teams integration, the AI receptionist. That's why it's the system we put in front of customers first.
The features below all come included — no higher edition to upgrade to, no per-feature charges. Here's what your team actually gets on day one.
Take and make calls from your computer, mobile or a desk phone — same number, same contacts everywhere. Move a live call between devices without dropping it.
A live list of your colleagues and who's available, on a call or away — so reception always knows who to put a caller through to.
Big, customisable wallboards showing calls waiting, answered, missed and average wait — for the whole team or per person. Know what's happening as it happens.
Customers who'd rather message than call land in the same place as your calls. Add a live chat box to your website and reply from the same app.
A smart auto-attendant answers, greets callers and sends them to the right person or team — with call-back instead of hold, so nobody waits on the line.
Record calls, search them back, and listen in live. Managers can quietly whisper guidance to a team member mid-call — great for training and busy days.
Single sign-on with your Microsoft login, calendar and address book in sync, and Teams presence shared both ways — included free, not an add-on.
Links into Zoho Bigin and your other systems — see who's calling before you pick up, dial with one click, and keep every call against the right customer.
Xelion charges per person, not per device or per feature. Every user gets every feature above — no tiers to climb, no surprise bolt-on charges.
Put a wallboard on a screen in the office and everyone can see how the day's going — how many calls are waiting, who's free, how quickly you're answering. Managers spot a busy spell before it becomes a problem; the team knows where they stand without asking.
Tip: drag your own Xelion wallboard screenshot onto the panel to make this real.
The same phone system follows your team between the office, home and the road — one number, one app, no faff.
The Xelion app on Windows or Mac turns any computer into a full phone — no training needed, just log in and start calling.
The mobile app means your office number rings in your pocket. Take calls out and about; customers only ever see the business number.
Prefer a handset? Xelion works with the popular desk phones too, twinned with the app so calls ring wherever you are.
We offer both. But for most businesses where the phone matters, Xelion simply does more — and it costs about the same as buying calling straight from Microsoft.
Everything in one app and one price: WhatsApp, an AI receptionist, live wallboards, recording, smart routing and your customer records. The right answer for sales teams, busy reception desks and anyone who lives on the phone.
If your team would rather keep calls inside Teams and doesn't need the extra features, we'll set that up instead. It's a tidy option — just priced about the same as Microsoft's own plans, with fewer bells and whistles than Xelion.
We're a Xelion partner, so we handle the whole move — you keep your numbers and the phones never stop working. Most setups are live within a week or two.
We look at how your calls work today — who answers what, your numbers, your busy times — and what you'd like to be better.
We build Xelion around your team: call menus, who's in which group, the wallboards you want, and any links to your other systems.
We move your existing numbers across and run old and new side by side, so there's never a moment a customer can't get through.
A short, hands-on session for the team, then a couple of weeks where we fine-tune how calls are routed as real calls come in.
One simple price per person, with every feature included and unlimited UK landline & mobile calls on most plans — plus good-value international packages. Desk phones are quoted separately. Bigger teams get bigger discounts.
We moved the whole team onto Xelion in a fortnight. The wallboard on the wall changed how we run the sales floor — and reception finally knows who's free without shouting across the office.
Twenty minutes, a real person, your actual questions. We'll show you the bits that matter for how your team works.
