Your email, files and servers backed up somewhere ransomware can't reach — and we regularly test that it actually restores. A backup you've never restored from is a wish, not a backup.
Most backup conversations focus on stopping bad things happening. We focus equally on recovery — because however good your front door is, eventually something gets through, and the only question is how long it takes to get back to work.
Your email, files and Teams chats backed up every day, somewhere attackers can't delete and Microsoft can't lose. (Microsoft doesn't back you up — read the small print.)
Every computer backed up to the cloud, encrypted, out of ransomware's reach. Need something back? The helpdesk restores it for you — no portal to learn, no fiddling.
Office servers backed up completely — not just the files, the whole machine — so we can rebuild one from scratch if we have to. Tested every year.
Every backup is copied to two separate UK data centres. A fire, flood or theft at your office can never take out both your data and its only backup at the same time.
We don't just take backups and hope. We regularly pick a system, actually restore it somewhere safe and time how long it takes — so we know your recovery works before you ever need it.
When something goes wrong you call one number and we drive the recovery — finding the right backup, restoring it, and checking it's all there. You don't project-manage your own bad day.
Backup is one of the easiest things to under-invest in, because most months it's invisible. We make it visible — real practice restores and a recovery time that's actually been tested, not just promised.
Your business runs on Microsoft 365 and you have no separate backup of it. (Microsoft keeping deleted items for a few weeks is not a backup.)
Some files on an office server, some in Microsoft 365, some on people's desktops. You're not sure what's backed up where.
You've had an incident or a near-miss and want backups that ransomware genuinely cannot reach.
Your insurer wants proof your backups are tested and can't be tampered with. Both fair asks; both standard here.
Most clients can't answer "how long would it take you to get back up?". Within a few months of joining us, they can — with confidence.
What's currently backed up, what isn't, and what your real recovery time would be if you tried to use it today. (Usually: longer than people think.)
A backup plan shaped around your real systems: what gets copied, how often, how long it's kept, and where the copies live.
Backups switched on, the first real backup taken and checked, and your team shown how to ask for a restore if they ever need one.
Practice run: pick a system, restore it somewhere safe, time it, write up what we learned. Repeated regularly so we know recovery actually works.
Covers backup of Microsoft 365 and your computers, looked after by us. Server backup is quoted per server.
A user deleted six months of accounts emails last December. We got them all back from Plum's backup before anyone noticed. Worth it for that single morning.
Backup is dull until you need it. Then it's the only thing that matters.
Plum customers rarely take one of these in isolation. The whole point is that they talk to each other.
A 20-minute call. We'll ask what's currently annoying you and tell you whether we can help.
