Day-to-day help with computers, email, files and backup. Working alongside your own IT person, or as your whole IT department. UK-based, real engineers, no script-reading. Fast response in business hours.
Most of our managed-IT customers don't have anyone in-house. Some do, and we work alongside them, splitting the work so they focus on the big-picture decisions while we handle the day-to-day.
We become the IT department. Strategy, run, support, projects, all of it. The single phone number people call when their computer won't start.
Your IT manager keeps the strategy and the relationships; we take the day-to-day volume and the specialist jobs, support, networks, phones and cloud, and cover them when your person is away.
Worried about security? Most of it comes down to the everyday IT done carefully. Read where we'd start →
We stick to the tools most small businesses actually run on, Microsoft 365, trusted networking kit, dependable backup, and resist the urge to chase shiny things. Most clients take all four; some pick & mix.
UK-based, real engineers, 9am–5pm Mon–Fri. Get help by email, phone, portal or Teams. We come to you across London and Hertfordshire.
Email, files, Teams and the security around them, set up properly and kept tidy. Most businesses pay for more licences than they use; we trim the waste.
Office WiFi, cabling, servers and the kit that protects your network. The physical side of your business, properly installed.
Your email, files and servers backed up where ransomware can't reach, with restores we actually test.
We work best with businesses of around 5 to 25 people. That's usually the point where one person looking after everything stops being enough, but a big IT company with a ticket queue feels like overkill. You get a small team that knows your setup, and the cover of a proper company behind it.
We don't just wait for things to break. The first few weeks are about getting a proper handle on your IT, so the helpdesk can fix things quickly afterwards.
Most of the work happens at the start: learning your setup, securing it and getting everything under management. A 12-month contract, paid monthly, covers that properly. It also lines up with most software licences, which renew yearly anyway.
From £45 per user and £125 per server a month, minimum £250, plus VAT. See full pricing →
Whichever suits you. If you don't have anyone, we become your IT department. If you do, we work alongside them, adding cover, extra hands and specialist knowledge.
Yes, once we've checked it. Part of starting is making sure everything we look after has working backups and basic security. If something can't be secured or recovered, we'll tell you and suggest what to do.
Most calls are answered the same day. On-site visits across Hertfordshire, North West London and Central London are usually same or next working day.
The base price covers the helpdesk, looking after Microsoft 365, and the tools we use to support and keep an eye on your computers Antivirus licences (we use ESET), project work and hardware are separate.
A 30-minute call. We'll ask what your last IT company got wrong and tell you whether we'd do better.
Switching IT company sounds like a headache. It really isn't, we take it off your plate and do it quietly in the background.
