Day-to-day help with computers, email, files and backup. Working alongside your own IT person, or as your whole IT department. UK-based, named engineers, no script-reading. Fast response in business hours.
Most of our managed-IT customers don't have anyone in-house. Some do, and we work alongside them — splitting the work so the in-house team focuses on the strategic, and we handle the volume.
We become the IT department. Strategy, run, support, projects — all of it. The single phone number people call when their computer won't start.
Your IT manager keeps the strategy and the relationships; we take the day-to-day volume and the specialist jobs — support, networks, phones and cloud — and cover them when your person is away.
We stick to the tools most small businesses actually run on — Microsoft 365, trusted networking kit, dependable backup — and resist the urge to chase shiny things. Most clients take all four; some pick & mix.
UK-based, named engineers, 9am–5pm Mon–Fri. Get help by email, phone, portal or Teams. We come to you across London and Hertfordshire.
Email, files, Teams and the security around them — set up properly and kept tidy. Most businesses pay for more licences than they use; we trim the waste.
Office WiFi, cabling, servers and the kit that protects your network. The physical side of your business, properly installed.
Your email, files and servers backed up where ransomware can't reach, with restores we actually test.
The base price covers the helpdesk, looking after Microsoft 365, and the tools we use to support and keep an eye on your computers (antivirus quoted separately). Backup and project work (networking, installs) sit on top. Hardware quoted separately.
I've worked with three IT companies in this job. Plum is the first one where I feel like the team genuinely care whether we hit our quarter.
A 20-minute call. We'll ask what your last IT company got wrong and tell you whether we'd do better.
