Plum Networks 0208 905 9060Mon–Fri · 9am–5pm
IT support · Harpenden

IT support in Harpenden, without the jargon.

Everything from one local team. We look after Harpenden businesses' IT, phones and internet as one joined-up service — and we explain things in plain English rather than hiding behind acronyms.

  • On site across Harpenden & central Hertfordshire
  • Named engineers who know your setup
  • One supplier for IT, phones & internet
Covering Harpenden · Wheathampstead · Redbourn · St Albans · Luton · Kinsbourne Green
What we do

Your outsourced
tech department.

IT, phones and internet from one team — one bill, one number to call, no juggling.

01 · IT

IT support & helpdesk

A real person who knows your setup, 9am–5pm. Computers, email, Microsoft 365, WiFi and servers.

02 · PHONES

Phones & internet

Modern phone systems, business mobile and fast broadband — and we move you off the old lines before 2027.

03 · ONE TEAM

One team for the lot

IT and phones from one supplier, one bill, one number to call. No more suppliers blaming each other.

Harpenden businesses

Who we look after
in Harpenden.

Harpenden is mostly small professional offices — consultants, financial advisers, surveyors, architects, therapists and a lot of one-to-ten-person firms working out of converted space along the High Street and Station Road. Plenty of people here commute into London and want the office to be no trouble at all on the days they're in it.

That shapes the work. It's less about big infrastructure and more about Microsoft 365 done properly, laptops that behave, calls that follow you whether you're at the desk or at home, and backups that genuinely exist. Small setups get neglected precisely because they're small — nobody's job title includes them.

We're a four-person firm ourselves, so we're not going to turn up and tell a six-person practice it needs an enterprise platform. Mostly we tidy up what's there, remove the things you're paying for twice, and become the number you ring.

★★★★★5.0 on Google — from local businesses like yours
Common questions
We're only six people. Are we too small for you?

No — that's squarely our sweet spot. Our typical client is five to thirty staff. Below five we'd have an honest conversation about whether a monthly arrangement is worth it for you or whether ad-hoc help makes more sense.

Half our team works from home. Does that change things?

Only for the better, if it's set up right. Microsoft 365 done properly, a phone system that rings you wherever you are, and devices managed centrally means home and office stop being different situations. Most of the pain we see comes from hybrid working being bolted on rather than planned.

One local team

Let's have a quick chat.

Twenty minutes, no jargon, no hard sell. We'll tell you honestly whether we can help.