IT support in Hatfield, without the runaround.
Everything from one local team. You get a small team you'll know by name rather than a ticket number, and someone who'll tell you when you don't need to spend the money.
- ✓On site across Hatfield & central Hertfordshire
- ✓Named engineers who know your setup
- ✓One supplier for IT, phones & internet
Mon–Fri 9–5 · most calls answered same day · on site across Hertfordshire, North West and Central London, usually same or next working day
Your outsourced
tech department.
IT, phones and internet from one team, one bill, one number to call, no juggling.
IT support & helpdesk
A real person who knows your setup, 9am–5pm. Computers, email, Microsoft 365, WiFi and servers.
Phones & internet
Modern phone systems, business mobile and fast broadband, and we move you off the old lines before 2027.
We'll tell you no
If you don't need it, we'll say so. We'd rather lose a line on the invoice than sell you something that sits there unused.
Hatfield: the practical bits.
Hatfield is about 15 minutes from St Albans. We look after firms around Hatfield Business Park, the town centre and the University of Hertfordshire's innovation centre. Your 01707 number moves across when you switch to a modern phone system.
IT support in Hatfield costs from £45 per user a month. See what's included →
Looking at phones too? Business phone systems in St Albans & Hertfordshire →
Who we look after
in Hatfield.
A lot of Hatfield's business life sits around the business park and the older Comet Way estates, plus a steady base of trades, care providers, agencies and professional offices around the town. We see a recurring pattern in all of them: layers of stuff bought over the years by different people, none of it quite retired.
Duplicate licences, two backup products doing the same job, a security tool nobody can log into, a phone system on a contract that auto-renewed in 2021. The first thing we usually do isn't add anything, it's work out what can go.
After that it's ordinary, unglamorous support: a helpdesk that answers, Microsoft 365 kept tidy, backups that are tested rather than assumed, and phones and broadband on the same bill as the IT.
★★★★★5.0 on Google, from local businesses like yoursWill you try to sell us things we don't need?
No, and we'd rather be judged on that than on any promise about it. Our first job on most accounts is finding what you're paying for twice. It's a strange way to open a commercial relationship but it's why people stay.
Do you charge per ticket?
Never. It's £45 per user and £125 per server a month, minimum £250, on a 12-month contract paid monthly, plus VAT, covering unlimited helpdesk plus the remote-support and monitoring tools. Antivirus licences are separate, as are projects and hardware, and we tell you that up front rather than in a footnote.
We're a start-up. Can you set us up from scratch?
Yes. Email, Microsoft 365, laptops, security and phones, set up properly from day one so you don't have to fix it later.
Let's have a quick chat.
About 30 minutes, no jargon, no hard sell. We'll tell you honestly whether we can help.