IT support in Hertford, done properly.
Everything from one local team. Small enough that you'll know who's coming out to you, and honest about what's worth doing and what isn't.
- ✓On site across Hertford, Ware & east Hertfordshire
- ✓Named engineers who know your setup
- ✓One supplier for IT, phones & internet
Mon–Fri 9–5 · most calls answered same day · on site across Hertfordshire, North West and Central London, usually same or next working day
Your outsourced
tech department.
IT, phones and internet from one team, one bill, one number to call, no juggling.
IT support & helpdesk
A real person who knows your setup, 9am–5pm. Computers, email, Microsoft 365, WiFi and servers.
Phones & internet
Modern phone systems, business mobile and fast broadband, and we move you off the old lines before 2027.
One team for the lot
IT and phones from one supplier, one bill, one number to call. No more suppliers blaming each other.
Hertford: the practical bits.
Hertford is around 30 minutes from our office. We look after businesses around Mead Lane, Foxholes Business Park and the town centre. Your 01992 number stays with you if you move phone system. Most calls are answered the same day, and on-site visits are usually same or next working day.
IT support in Hertford costs from £45 per user a month. See what's included →
Who we look after
in Hertford.
Hertford's business base is largely small and long-standing, solicitors and accountants around the town centre, independent retailers and hospitality, charities and professional practices, plus trades and light industry towards Ware and Hoddesdon. Very few have anyone in-house looking after technology.
Where that leads is predictable. Support is whoever fixed it last time, records of what's installed are in somebody's head, and half the passwords belong to a person who left. It works until it really doesn't, and then it's a bad week.
We take it on properly: document it, fix the things that are actually fragile, and become the single number you ring. Older buildings in the town do throw up genuine WiFi and cabling problems, and we'd rather solve those at the physical layer than keep apologising for them.
★★★★★5.0 on Google, from local businesses like yoursNobody here knows what we've actually got. Is that a problem?
It's completely normal and it's the first thing we deal with. We survey and document the whole environment ourselves, kit, licences, contracts, who supplies what, so it exists on paper rather than in somebody's memory. You keep that document regardless of what you decide.
Our office is in an old building and the WiFi is terrible. Can that be fixed?
Almost always, yes. Thick walls, odd layouts and years of ad-hoc extenders are the usual culprits. It's normally a matter of surveying properly and cabling to the right places rather than buying a more expensive router.
Is most support done remotely?
Yes. Most problems are fixed remotely in minutes. When something needs hands on, we come to you.
Let's have a quick chat.
About 30 minutes, no jargon, no hard sell. We'll tell you honestly whether we can help.