Plum Networks 0208 905 9060Mon–Fri · 9am–5pm
IT support · North West London

IT support in North West London that actually picks up.

Everything from one local team. Most firms covering North West London are either a national call-centre operation or a one-person outfit that vanishes when you actually need them. We're neither.

  • On site across North West London & the Hertfordshire border
  • Named engineers who know your setup
  • One supplier for IT, phones & internet
Covering Harrow · Edgware · Stanmore · Barnet · Borehamwood · Wembley · Colindale · Hendon
What we do

Your outsourced
tech department.

IT, phones and internet from one team — one bill, one number to call, no juggling.

01 · IT

IT support & helpdesk

A real person who knows your setup, 9am–5pm. Computers, email, Microsoft 365, WiFi and servers.

02 · PHONES

Phones & internet

Modern phone systems, business mobile and fast broadband — and we move you off the old lines before 2027.

03 · ON SITE

On site when it matters

Most things we fix remotely in minutes. When it needs hands on it, we're a short run down the A41 or round the M25 — not a region away.

North West London businesses

Who we look after
in North West London.

North West London is our home patch as much as Hertfordshire is. We're on the border, so Edgware, Stanmore, Harrow, Barnet and Borehamwood are all a normal morning's work rather than a special trip that needs booking a fortnight out.

The businesses here tend to be owner-run and long-established — accountants and solicitors above the high street, family wholesalers and importers, medical and dental practices, studios and small manufacturers tucked into industrial estates. They rarely want a transformation programme. They want the email to work, the phones to be answered, and somebody to pick up who remembers the building.

That's the whole proposition. There are four of us, so you will know everyone by name, and you'll speak to the same person in March that you spoke to in January. For a five-to-thirty-person business that turns out to matter more than any slide about service levels.

★★★★★5.0 on Google — from local businesses like yours
Common questions
You're in Hertfordshire — are you really local to NW London?

We sit right on the boundary, so yes. Practically speaking, Edgware, Barnet, Stanmore, Harrow and Borehamwood are closer to us than parts of Hertfordshire are. If anything we're out in North West London more often than anywhere else.

Can you take over from our current IT company?

Usually, and usually with less drama than people expect. We document your setup ourselves rather than relying on a handover that never quite happens, then pick up the live queue. You get one email address and one phone number and the old arrangement just stops.

One local team

Let's have a quick chat.

Twenty minutes, no jargon, no hard sell. We'll tell you honestly whether we can help.